Scalefusion Case Studies

Industry

Retail E-commerce

Employees

300+

Location

New York

Product

Scalefusion UEM

Supported platforms

Key features used

Application Management Content Management Remote Cast and Control Scalefusion Deployer

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Introduction

Trusted by 𝟳𝟬𝟬+ 𝗴𝗹𝗼𝗯𝗮𝗹 𝗿𝗲𝘁𝗮𝗶𝗹 𝗯𝗿𝗮𝗻𝗱𝘀 across 𝟑𝟒+ 𝗰𝗼𝘂𝗻𝘁𝗿𝗶𝗲𝘀.

Founded in 2016, Increff is a prominent player in supply chain tech solutions. It is one of the fastest-growing companies, recognized for its ability to solve complex merchandising and omnichannel inventory management challenges. To gain complete control and visibility over its devices, Increff turned to Scalefusion to overcome mobility challenges and manage its Windows devices more effectively.

Challenges

Decentralized mobility and device security controls.

Increff’s staff relied on multiple Windows devices based on their job roles, but the lack of a centralized solution for patch management, software updates, and device security led to inefficiencies and security risks. Inconsistent content delivery across devices created confusion, hindering collaboration and slowing down daily operations.

To address these challenges, it was essential for Increff to manage device security across multiple locations, implement passcode policies, and remove local admin privileges—all while ensuring seamless access and minimal user intervention.

The company wanted a solution to improve security and productivity. It simplified IT operations with features like app deployment, device management, content automation, and remote data wiping. These ensured employees had the right tools while keeping security and compliance in check.

Solution

Managing Windows fleet for sharper control, and stronger security.

With Scalefusion’s I/O Device Access Control feature, Increff configured peripheral settings and set USB access to read-only, which prevented unauthorized data transfers. It also allowed them to streamline and automate redundant IT tasks, cutting down on manual processes and improving overall efficiency.

Effortless remote control for every Windows device.

By implementing Scalefusion’s UEM solution to manage their Windows device inventory, Increff gained the added benefit of Remote Cast and Control, allowing the IT team to troubleshoot device errors efficiently.

Software updates

With Scalefusion’s Patch Management feature tailored for Windows, Increff could ensure the patching and updating of remote Windows laptops and PCs, ensuring consistent performance.

Application management

It also optimized deploying native and private applications via the Enterprise App Store on Windows devices. Now, IT admins could enforce passcode policies to enhance security and remotely perform actions like factory resets and data wipes when anomalies are detected.

Result

Efficient, streamlined, and secure Windows device management.

With Scalefusion’s UEM solution, Increff gained full control over 275 Windows devices, ensuring smooth performance and robust security. Remote management enabled quick resolution of device errors, minimizing downtime, while automated patching and updates kept the security ecosystem strong and up-to-date.

The outcome? A highly productive workforce, free from distractions, operating within a secure and seamless device environment.