Scalefusion Case Studies

Industry

POS and Payments Technology

Employees

100+

Location

Sweden

Product

Scalefusion UEM

Supported platforms

Key features used

Application Management Content Management Remote Cast & Control Kiosk Mode

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Introduction

Yabie: Innovative POS solutions for modern business operations.

Yabie, a leading Sweden-based fintech company, is redefining payment solutions with its advanced POS systems, crafted to simplify and enhance transaction experiences for businesses in hospitality, retail, and services. Whether it’s processing cash payments or enabling seamless cashless transactions, Yabie’s innovative solutions ensure businesses can easily manage every aspect of their payment needs. With user-friendly interfaces and robust functionality, Yabie makes sure businesses can focus on what truly matters—delivering exceptional customer service.

Challenges

Streamline onboarding & simplify vendor management.

Yabie faced significant challenges in managing its POS machines efficiently, particularly when it came to onboarding the devices and getting them ready for work. The process was cumbersome and inefficient due to POS machines often being loaded with pre-installed third-party applications. This added complexity not only slowed down deployment but also hindered the productivity of POS machine handlers. The need for a streamlined, faster, and more organized onboarding solution became evident.

Additionally, Yabie required a solution that would allow them to efficiently manage multiple vendors and devices while minimizing manual intervention. The ability to quickly deploy only necessary applications and configure devices remotely became a critical requirement to ensure smooth operations and reduced onboarding time for their vendors.

Solution

Seamless onboarding and effortless device management with Scalefusion UEM.

Through Scalefusion’s Unified Endpoint Management (UEM) platform, Yabie was able to seamlessly onboard devices, ensuring that only the required applications were deployed to the POS systems. This significantly reduced the time and effort previously spent on preparing and configuring each device individually.

The platform allowed for remote management and configuration of devices, which streamlined the vendor onboarding process. Scalefusion’s user-friendly interface and centralized management system enabled Yabie to manage devices across multiple vendors efficiently, improving productivity and reducing unnecessary complexity in the system setup. This tailored solution ultimately saved valuable time and enhanced operational efficiency for Yabie.

Bulk device configuration.

Scalefusion’s ability to configure multiple devices simultaneously was crucial for Yabie, allowing them to prep large quantities of POS systems quickly and efficiently. This feature played a pivotal role in reducing the time spent on device preparation.

Simplified onboarding.

With Scalefusion, Yabie was able to simplify the device onboarding process for vendors, ensuring only necessary business applications were preloaded. This streamlined device provisioning process reduced the complexity of setting up new devices and allowed vendors to start using them from the first power-up.

Efficient device troubleshooting.

Yabie could remotely configure and troubleshoot devices, reducing downtime and the need for on-site intervention. This feature was especially helpful in managing issues with locked devices or performing configurations on multiple devices at once.

Device reset and unlocking.

Scalefusion’s MDM capabilities enabled Yabie to reset devices efficiently, remove screen locks, and prepare them for the next use without delays—ensuring seamless transitions, especially for device returns or locked-out devices.

In-depth device insights.

With Scalefusion’s DeepDive analytics, Yabie gained valuable insights into the performance and status of its devices. The feature provided a microscopic view of device data, empowering the team to make informed decisions and optimize device management.

Result

Speed and simplicity that drive unmatched productivity.

After implementing Scalefusion, Yabie achieved significant improvements in both device management and vendor onboarding processes. One of the most notable results was the dramatic reduction in onboarding time for new POS devices.

Yabie successfully configured up to 40 devices in under an hour, compared to the manual process which was much more time-consuming and less efficient. This was a game-changer, enabling them to scale operations much faster. On the customer support side, Scalefusion enabled Yabie to manage devices more effectively when dealing with locked or returned devices. The ability to quickly reset devices and remove screen locks saved hours of IT effort.

Scalefusion helped Yabie save up to 90% of the time spent on device preparation and significantly streamlined their overall operations, allowing them to manage a growing fleet of POS machines with ease and minimal effort.